Privacy Policy

 

Effective: November 18, 2022

 

Fior di Sole, LLC ("FDS" or "we") respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Privacy Policy”). This Privacy Policy describes how we may collect, use, store, protect, disclose, or otherwise process your personal information, including when you visit FiordiSole.com (the "Website" or the “Site”), or when you otherwise interact with FDS in one of the manners described below. As used in this Privacy Policy, “personal information” means information that identifies, relates to, or describes an identified or identifiable natural person.

 

Note that this Privacy Policy does not apply to personal information that you submit to the websites of our business partners, or any other third parties, or that are collected by them from you, even if those third-party websites are linked to the Website.

 

1. Information We Collect and Use

 

We collect and store the following personal information and use it for typical business purposes (including security and anti-fraud purposes) as described more specifically below:

 

• Personal identifiers. We receive personal identifiers that you provide (such as your name, age, phone number, e-mail address, and address,) and use them to respond to your requests and to communicate with you for marketing and informational purposes. We may also collect and use this information to respond to feedback and complaints.

• Financial information. Our third party payment processors to process payments receive financial information (such as payment card and bank account information) to process payments for products and services.

• Transaction information. We collect and generate transaction information when you purchase our products and services. We use this information to fulfill your orders, to improve our offerings, to tailor our marketing efforts, and for internal reporting purposes.   

• De-identified or aggregated information. We may de-identify or aggregate data we receive and may use and disclose it for any purpose.

• Location Information. When you use our Website, we may collect information about your general location, which we may use to improve your experience.

• Additional Information You Provide. We collect any other personal information you provide to us.

 

From Job Applicants. Job application information may be collected by us by email or job application information may be collected on our behalf by our contracted third-party administrator(s) for applicant tracking purposes and by background check providers. These third-party administrators are permitted to process the information you provide only for purposes of providing services to us. We process the information to review your job application and for other employment-related purposes consistent with applicable law, including to contact you regarding your application and/or to contact you about other job openings that we believe may be of interest to you.

 

Automatically Through the Website. Like many website operators, when you access and use our Site, we use cookies, log data, and similar technology to automatically record personal identifiers (such as your IP address and device identifiers), information about your device (such as your browser type, locale preferences, and mobile carrier) and information concerning your usage activity on the Website (such as your interaction with our Site, the link you used to reach them, and the content and advertising displayed on them and our content and advertising on other websites and online services). We use the data to enable certain features of our Site, preserve your preferences and customize your experience when you visit and return to the Website, audit compliance with applicable standards, and study, enhance and improve the use and capabilities of our Site, content, and advertising.

 

A “cookie” is a small data file that we transfer to your browser or mobile device. Most browsers provide controls whereby you can choose to block receipt of cookies, to delete cookies, or to be prompted before cookies are received. Please note that, if you delete or choose not to receive cookies from our Site, the functionality of the Website may be impaired. To find out more about cookies, including how to manage or delete them, visit www.allaboutcookies.org.

 

Note that we may use third-party email services to send informational and marketing emails, and third-party analytics services (such as Google analytics) to help us understand and improve the usage of our Site and the effectiveness of our marketing efforts. In some situations, we permit the companies providing these services to set and access cookies (and use similar data tools, such as “pixel tags” or “web beacons”) through our Site and our marketing email, and these companies may collect, for example, your personal identifiers (such as IP address, device and browser identifiers and characteristics, and anonymous identifiers) and information about your device (such as operating system and language preferences), your usage activity on the Website (such as your interaction with our Website, the link you used to reach it, and the content and advertising displayed on it and our content and advertising on other websites and online services) and use it to provide advertisements to you on our Site and other non-affiliated websites and/or to provide analytical information for our Site. These third-party companies also may collect and combine information about your online activities over time, on other devices, and on other websites or online services, if those websites and online services also use the same partners.

 

You may opt out of receiving marketing emails from us by using the unsubscribe link located in a marketing email.

 

2. Retention of Personal Information

 

We keep personal information as long as it is necessary or relevant for the practices described in this Privacy Policy, including, for example, for legal compliance, dispute resolution, contract enforcement, backup, archival, and other internal operations purposes. We also keep information as otherwise required by law. There may also be residual information that will remain within our backup files, databases, and other records, which will not be removed or changed, except in accordance with retention policies.

 

3. Protecting Personal Information

 

We employ reasonable security measures to secure and protect the personal information we receive. Please remember, though, that no method of electronic transmission or storage is 100% secure.

 

4. Information Sharing

 

We may share any of the categories of personal information listed above for our business and commercial purposes and as described below.

 

To provide, protect, and improve our Products and Services. We disclose personal information as necessary to provide our products and services, such as with third party providers in connection with providing products and services to you. For example, we may provide your personal information to our third party providers to send informational and marketing emails and to provide and improve our services. We require that third party providers use personal information only for that purpose, and we also require assurances that they will appropriately protect personal information entrusted to them and prohibit the third party providers from using or disclosing your personal information for their own (or another party’s) marketing purposes. We also may access, preserve, and disclose information if we believe that such action is necessary in our judgment to comply with a legal obligation or to protect and defend our rights or property, or those of others. For example, we may provide information, including IP address information, to our third party providers to protect our Website, such as for fraud detection purposes.

 

Legal and similar disclosures. We may access, preserve, and disclose information concerning you if required to do so by law or if we believe that such action is necessary in our judgment to comply with a legal obligation.

 

Other sharing. We may disclose information as described under the “Information We Collect and Use” section above and for other business purposes as otherwise explained in this Privacy Policy.

 

Sales, mergers, acquisitions, or other assets transfer. In the event of a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another entity (whether by private sale, through operation of law, as part of a divestiture plan, or otherwise), we will provide personal information and transaction history associated with each such business unit to the persons and/or entities assuming control of such business unit or as otherwise necessary to complete the transaction as permitted by law or contract.

 

5. Links

 

The Site may contain links to other websites, and other websites may link to the Website. Please be aware that we are not responsible for the privacy practices of such other websites. Whenever you visit another website – via a link from the Website or otherwise – you should review the privacy policy of that other website. This Privacy Policy applies solely to information provided or obtained on our Site.

 

6. No Use by Individuals Under the Age of 21

 

The Site is not intended for use by individuals under the age of 21. If you are under the age of 21, you may not use our Site. We do not knowingly collect, maintain, or use personal information from individuals under 21 years of age. If you are a parent or legal guardian and think your child has given us information, you can contact us using the details found in the Contact Us section below.

 

7. California Residents

 

If you are a resident of California, you have additional rights regarding our use of your personal information. The rights available to you include:

 

Right to Know and Access

 

You have a right to request information about our collection, use, and disclosure of your personal information, and ask that we provide you with certain information, such as:

 

• Categories and specific pieces of personal information we have collected about you.

• Categories of sources from which we collect personal information.

• Purposes for collecting personal information.

• Categories of third parties with which we disclose personal information.

• Categories of personal information disclosed about you for a business purpose.

• If applicable, categories of personal information sold about you and the categories of third parties to which the personal information was sold, by category or categories of personal information for each third party to which the personal information was sold.

 

To make a verifiable request for information about the personal information we have collected about you, you may reach out to the FDS team at LEGAL.DEPT@FIORDISOLE.COM. We will do our best to assist you without undue delay and within the time required by applicable laws. However, to the extent permitted by applicable law, we reserve the right to charge a fee or decline requests that are unreasonable or excessive, where providing the personal information would be prohibited by law or could adversely affect the privacy or other rights of another person, or where we are unable to authenticate you as the person to whom the personal information relates.

 

Right to Portability.

 

You have the right to request that we provide a copy of the personal information we have collected about you, in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. Once we receive your request and confirm your identity, we will provide to you a copy of your personal information as required under applicable laws. We may provide this data to you via email to the email address you have provided with your request.

 

Right to Delete

 

You also have a right to request that we delete your personal information, subject to certain exceptions. To make a verifiable request to delete the personal information we have collected about you, you may reach out to us at LEGAL.DEPT@FIORDISOLE.COM.

 

Right to Correct.

 

Subject to certain exceptions, you have the right to request that we correct inaccurate personal information that we have collected about you. Once we receive your request and confirm your identity, we will review your request, taking into account the nature of the personal information and the purposes of the processing of the personal information to see if we can correct the data. We may also request additional information showing that the personal information you want to correct is inaccurate.

 

Right to Non-Discrimination

 

You have the right to not be treated different than our other customers for exercising your rights regarding your personal information. This includes by denying or providing a different level or quality of goods or services, or charging (or suggesting that we will charge) different prices, rates, or impose penalties on residents of such states who exercise their rights regarding their personal information, unless doing so is reasonably related to the value provided to us by your personal information.

 

Right to Opt-out

 

You have the right to opt-out of processing of your personal information for the purpose of (i) targeted advertising, (ii) selling or sharing personal information, or (iii) profiling to provide you with tailored content, including suggested advertising.

 

We do not process your personal information for the purpose of profiling, sell your personal information, or share your personal information for purposes of targeted or cross-context behavioral advertising.

 

Requests Made Through Agents

 

You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your California privacy rights. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.

 

Additional rights for California Residents

 

Shine the Light

 

We do not share your personal information with third parties for their direct marketing purposes without providing you a mechanism to opt out of this disclosure. If you wish to opt-out of sharing your personal information with third parties for their direct marketing purposes, please send us an email at LEGAL.DEPT@FIORDISOLE.COM, or write to us at the address listed below. Indicate in your letter that you are a California resident and describe your request as “Re: Opt-Out.”

 

8. Do Not Track

 

Some browsers have incorporated "Do Not Track" (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our websites do not currently respond to browser DNT signals. Instead, you can use the range of other tools to control data collection and use.

 

9. Additional Rights for Nevada Residents

 

Although we do not sell personal information (as defined in Chapter 603A of the Nevada Revised Statutes), Nevada residents have the right to submit a verified request directing us not to sell your personal information. To submit such a request, please contact us at LEGAL.DEPT@FIORDISOLE.COM.

 

10. Our Website is Intended for United States Residents

 

Our Website is hosted in the United States and is intended for United States visitors. If you are visiting from outside the United States, note that United States laws may not provide the same level of protections as those in your own country. If you access our Website from outside of the United States, you understand, consent, and agree that we may transfer your personal information to the United States. We may also process, share, transfer and store personal information on servers located in countries other than the United States.

 

11. How to Contact Us

 

Your questions, comments and feedback are very important to us. To provide questions, comments, or feedback, contact us at:

Fior di Sole, LLC

PO Box 6829

Napa, CA 94581

or by e-mailing us at legal.dept@fiordisole.com.

 

12. Notification of Changes to Privacy Policy

 

We reserve the right to modify this Privacy Policy. Whenever we decide to change this Privacy Policy, notice of the change will be posted on the Website for a reasonable period of time or provided to you using other means. Nevertheless, you should review the Privacy Policy from time to time to be sure you are aware of the most recent version. Please be assured that we will only use personal information in accordance with the Privacy Policy in effect at the time the personal information was collected, unless we receive your consent.